For International Customers
Car Coating and Paint Protection Film in Kobe
CAR HEART is a ceramic coating and paint protection film specialist in Higashinada, Kobe, founded in 1993. We welcome customers from overseas living in the Kansai area. Written inquiries in English are welcome, and we will reply in English.
- Since1993
- Over10,000 cars
- Written inquiries in English
- Free estimate
Before you contact us
A note on language
Write to us in English
Our staff speak Japanese. Written messages in English, by LINE or through our contact form, are welcome. We read them with the help of translation tools and reply to you in English, so there is no need to write in Japanese.
Japanese is spoken in person
Conversation at the shop is in Japanese. A translation app on your phone works well for the hand-over and pick-up, and you are welcome to bring a Japanese-speaking friend. Customers from overseas have been coming to us for years in this way without any trouble.
If you agree the details of your service in writing beforehand, your visit itself will be simple. We confirm the work, the price and the dates by message, so that nothing is left to be settled in conversation on the day.
Imported cars
Imported cars we look after
European and American cars make up a large part of our work, from Porsche, Ferrari and Lamborghini to Mercedes-Benz, BMW, Land Rover, Rolls-Royce and Bentley. We have also coated and protected Teslas since 2017, from the Model S and Model X to the Model 3, the Model Y and the Model YL. Whatever the make, every car is assessed and polished by hand before it is coated.
What we do
Our services
Body coating, finished from the paint up
Every body coating begins with paint correction and preparation. We offer Ultracoat Magnite, servFaces Coat Ultima and KUBEBOND ION, and will recommend the one that suits your car, its colour and how it is kept. A maintenance kit is included.
XPEL paint protection film
Clear film for the front end or the whole car, applied by hand to protect the paint from stone chips and scratches. Single panels such as door edges and door cups can be done on their own.
Window tint and heat-rejecting film
Tinted and clear heat-rejecting films for rear and front windows, cut and fitted to each car. For front windows we use clear films that keep the car within Japanese regulations on light transmission.
Wheels, glass, leather and soft tops
Coatings for wheels, window glass, leather seats and convertible tops. These can be added to a body coating or ordered on their own.
Interior cleaning and headlight restoration
Interior cleaning and air-conditioner deodorising, and restoration of yellowed headlights with a protective coating.
Body repair and electrical work
Dent repair, paintwork and installation of electrical accessories such as dash cameras can also be arranged.
Price guide
Prices
All prices include tax. The final price depends on the size and condition of the car and the area to be treated. We will give you an exact quote by message before you book.
How it works
From your first message to collection
- 01
Send us a message
Tell us the make, model and year of your car, its colour, and what you have in mind. If you are not sure which service is right, say so and we will suggest one. Photos of the car are helpful. Estimates are free.
- 02
Quote and booking
We reply with a quote and the number of days the work will take. Once you are happy with it, we agree the drop-off and collection dates in writing. Body coating usually takes two days with the car staying overnight; paint protection film takes longer.
- 03
Drop-off
Bring the car on the agreed day. Drop-off and collection can be arranged between 7:00 and 20:00, outside our regular hours, if agreed in advance.
- 04
Collection
We message you when the car is ready. Payment can be made at drop-off or at collection.
Contact
How to contact us
We take inquiries by LINE and through our contact form. Please write in English. We do not take inquiries by telephone, so that every request is answered in writing and nothing is lost in translation.
Message us on LINE
Add CAR HEART as a friend with the button below and send us a message. This is the quickest way to reach us, and photos of your car can be attached easily.
Use the form on our Japanese page
Our contact form is in Japanese, but you can write your message in English. The fields are, in order: your name (required), e-mail address (required), telephone number, car make and model (required), model year, paint colour, and your request or questions.
Location
CAR HEART Kobe
We are in Higashinada-ku, on the south side of Route 43, near the Hakutsuru and Kiku-Masamune sake breweries. The nearest stations are Hanshin Sumiyoshi and JR Sumiyoshi.
- Address
- 4-2-28 Sumiyoshi-Minamimachi, Higashinada-ku, Kobe, Hyogo 658-0041〒658-0041 兵庫県神戸市東灘区住吉南町4丁目2-28
- Hours
- 9:00–18:00, closed on SundaysDrop-off and collection 7:00–20:00 by arrangement. Closed over the New Year and summer holidays
- By train
- 7 minutes on foot from Hanshin Sumiyoshi Station, about 15 minutes from JR Sumiyoshi Station
- Rokko Island
- About 10 minutes by car. For residents of Rokko Island, Sumiyoshi-Yamate and Mikage we offer a ride home after drop-off and can collect the car from your home or car park
Payment
Payment
- Credit card
- Visa, Mastercard, JCB, American Express and other major brands
- Cash and bank transfer
- Japanese yen. Bank details are given with the quote
- Mobile payment
- PayPay and Rakuten Pay, and IC cards such as Suica, PASMO and ICOCA
- Documents
- Quotes, invoices and receipts can be issued in a company name
Works
More recent work
McLaren 720SBody coating
BENTLEY Continental GT MullinerBody coating
Ferrari 12CilindriBody coating
TESLA Model YBody coating
Our work records are written in Japanese. The photographs show the finish of each car.
FAQ
Questions we are often asked
Do I need to speak Japanese?
No. Please write to us in English by LINE or through the form, and we will reply in English. At the shop, conversation is in Japanese, so a translation app is useful for the hand-over. Because the work, price and dates are agreed in writing beforehand, very little needs to be discussed on the day.
Can I get a quote without visiting?
Yes. Send us the make, model, year and colour of your car and the service you are interested in, and we will reply with a quote. Photos help us to be accurate. For a final price we may ask to see the car, but most quotes can be confirmed by message.
How long does the work take?
Body coating usually takes two days, with the car staying overnight. Paint protection film on the front end takes several days, and a full-car application takes longer. We tell you the number of days with the quote.
Can you collect my car from my home?
For residents of Rokko Island, Sumiyoshi-Yamate and Mikage, we offer a ride home after you drop off the car, and we can collect the car from your home or car park on request. Please mention this when you book.
Do you work on imported cars?
Yes. European and American cars make up a large part of our work, from Tesla, Porsche and Ferrari to Mercedes-Benz, BMW and Land Rover. We also work on Japanese cars of every size.
Can I pay by credit card?
Yes. Visa, Mastercard, JCB and American Express are accepted, as well as cash, bank transfer and PayPay.
Contact
Tell us about your car.
Send us the make, model and year, and what you have in mind. We will reply in English with a recommendation and a quote. Estimates are free.
